Pengaruh servant leadership dan kompetensi pegawai terhadap kinerja pegawai PT lintas trans

  • Saptono Kusdanu Waskito 
    Universitas Logistik dan Bisnis Internasional (ULBI) Bandung
    Indonesia
  • Muji Rahayu
    Sekolah Tinggi Ilmu Ekonomi Stan Im
    Indonesia

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh servant leadership dan kompetensi logistik terhadap kinerja pegawai di PT Lintas Trans. Penelitian ini menggunakan metode kuantitatif dengan menyebarkan kuesioner kepada pegawai PT Lintas Trans. Populasi dalam penelitian jumlah pelanggan PT LL yang mengirimkan minimal 1 (satu) barang melalui jasa logistk PT LL dalam 1 (bulan). Jumlah populasi sebanyak 231 pelanggan, dan sampel sebanyak 147 responden dengan menggunakan teknik sampling probability sampling. Data yang terkumpul dianalisis menggunakan teknik regresi untuk menentukan sejauh mana servant leadership dan kompetensi logistik mempengaruhi kinerja pegawai. Hasil penelitian ini diharapkan dapat memberikan pemahaman yang lebih baik tentang peran servant leadership dan kompetensi logistik dalam meningkatkan kinerja pegawai. Implikasi praktis dari temuan ini dapat membantu perusahaan dalam pengembangan strategi kepemimpinan yang lebih efektif dan peningkatan kompetensi logistik untuk mendukung pencapaian tujuan organisasi.
Keywords
  • Servant Leadership
  • Kompetensi Logistik
  • Kinerja Pegawai
  • Manajemen Rantai Pasok
References
  1. Ardiansyah, Y., & Sulistiyowati, L. H. (2018). Pengaruh kompetensi dan kecerdasan emosional terhadap kinerja pegawai. Jurnal Inspirasi Bisnis Dan Manajemen, 2(1), 91–100. https://doi.org/https://doi.org/10.1007/s002670010195
  2. Bilal, A., Siddiquei, A., Asadullah, M. A., Awan, H. M., & Asmi, F. (2021). Servant leadership: a new perspective to explore project leadership and team effectiveness. International Journal of Organizational Analysis, 29(3), 699–715.
  3. Chen, Y.-C., & Kuo, T.-W. (2022). An Exploratory Study of the Relationship between Logistics Driver Competency and Work Performance by Using Occupational Competency Standard. Tenth International Conference on Entrepreneurship and Business Management 2021 (ICEBM 2021), 256–261.
  4. Hai, T. N., & Van, Q. N. (2021). Servant leadership styles: A theoretical approach. Emerging Science Journal, 5(2), 245–256.
  5. Harwiki, W. (2016). The impact of servant leadership on organization culture, organizational commitment, organizational citizenship behaviour (OCB) and employee performance in women cooperatives. Procedia-Social and Behavioral Sciences, 219, 283–290. https://doi.org/https://doi.org/10.1016/j.sbspro.2016.04.032
  6. Ismail. (2023). Competency Analysis Servant Leadership, Organizational Commitment to The Performance of Village Headand the Quality of Public Services in Districs Maros, Pangkep, Barru. International Journal of Business and Management, 5(1), 65–76.
  7. Jumawan, J., Sawitri, N. N., & Supardi, S. (2023). Productivity and Sustainability Organization: Leadership, Motivation, Competence. Dinasti International Journal of Management Science, 4(5), 906–917.
  8. Kinnon. (2017). Logistics Competencies, Skill and Training. International Bank of Research and Development.
  9. Koesmono, H. T. (2014). The influence of organizational culture, servant leadership, and job satisfaction toward organizational commitment and job performance through work motivation as moderating variables for lecturers in economics and management of private universities in east Surabaya. Educational Research International, 3(4), 25–39.
  10. Koh, L. Y., & Yuen, K. F. (2022). Emerging competencies for logistics professionals in the digital era: A literature review. Frontiers in Psychology, 13, 1–11. https://doi.org/https://doi.org/10.3389/fpsyg.2022.965748
  11. Lisbijanto, H. (2014). Influence of Servant Leadership on Organization Performance through Job Satisfaction in Employees Cooperatives Surabaya. International Journal of Business and Management Invention, 3(4), 1–6.
  12. Melhem, Y. S. B., Ababneh, R. I., & Alsukkar, H. B. (2023). Servant Leadershipand Job Performance: Evidence from Airline Company Jordan. International Journal of Business and Society, 24(1), 523–542.
  13. Priyatno, D. (2016). Belajar alat analisis data dan cara pengolahannya dengan SPSS. Gava Media.
  14. Sapengga, S. E. (2016). Pengaruh servant leadership terhadap kinerja karyawan pada PT. Daun Kencana Sakti Mojokerto. Agora, 4(1), 645–650. https://publication.petra.ac.id/index.php/manajemen-bisnis/article/view/6706
  15. Setijadi. (2023). Pendapatan Jasa Logistik Indonesia 2021-2023.
  16. Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung : Alphabeta.
  17. Triatmanto, B. (2023). Analysis of Servant Leadership, Competence, to Understand Employee Service Performance. East African Scholars Journal of Economics, Business and Management, 6(3), 59–67.
  18. Vilela, B. D. A., Martins, R. S., & Siegler, J. (2018). Competencies of high-performance logistics professionals in emerging economies. International Journal of Logistics Systems and Management, 31(4), 506–530.
  19. Wandansari, W., Istiatin, I., Sudarwati, S., & Gunawan, A. (2023). Employee Performance in Terms of Motivation, Competence, Discipline and Work Environtment. International Journal of Economics, Business and Accounting Research (IJEBAR), 7(1), 1–13.
  20. Waskito. (2023). Terampil Mengolah Data Statistik Pakai SPSS dan AMOS. Alfabeta.
  21. Waskito, S. K. (2019). Pengaruh Kepemimpinan Pelayanan, Kompetensi, Motivasi Terhadap Komitmen Afektif Serta Implikasinya Pada Kinerja Dosen Program Studi S1 Akuntansi Se Bandung Raya. Universitas Pasundan.
  22. Wirawan. (2015). Manajemen sumber daya manusia. CV Pustaka Setia.
  23. Yuliana, Y. (2017). Pengaruh Kompetensi Dan Motivasi Kerja Terhadap Kinerja Karyawan Perusahaan Pada PT Haluan Star Logistic. Ilmiah Manajemen Bisnis, 17(2), 135–150. https://ejournal.ukrida.ac.id/ojs/index.php/IMB/article/viewFile/1431/1644
  24. Zaki, H., & Setianingsih, M. M. R. (2015). Memahami Manajemen Sumber Daya Manusia (MSDM) I. LPPM Universitas Lancang Kuning.

Downloads

PDF

Statistic

Abstract Views
: 365 times
PDF
: 1 times